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The coronavirus outbreak means millions of workers around the world are now working from home, and meetings have gone from in-person to virtual. There are meetings we are leading, to others where we are stakeholders, to participating one-on-ones, or across time-zones. While no two meetings are the same, making virtual meetings work involves adjustments, including proactively being inclusive, connected and engaged.
Under the best of circumstances virtual meetings can be challenging. From multi-tasking to “tuning-out” when others dominate the discussion will impact communication, connection and feelings of being valued and respected. This month our panelists, Paul Kraemer, President of Employee Health & Benefits at Marsh & McLennan and Steven Boudreau, Chief Administrative Officer at RI Department of Health, discuss the challenges of navigating the “new” virtual meetings norms and how to foster inclusivity and communication.
Learn how these inclusive leaders “mine” for greater shared awareness to create opportunities to increase trust and engagement. Each share how they seek to create belonging, recognize and understand that individuals communication styles vary, and most importantly, how they welcome in different perspectives that are needed to exchange ideas, tackle issues and envision solutions.
If you are adjusting to this new reality, join us for an important discussion to create more inclusive, connected and productive meetings.
Client/Customer Focus, Collaboration, and Teamwork, Communicates Effectively, Change Agent, Drives Engagement, Attracts and Develops Talent
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Meet Paul Kraemer
Paul joined Marsh & McLennan Agency in mid-2018, and currently serves as President, Employee Health & Benefits of the New England region. Prior to joining MMA, Paul had leadership roles at Humana, KMA America and ING/ReliaStar. He has over 35 years in the employee benefit marketplace and brings both domestic and international employee benefits experience, including health, ancillary and worksite voluntary benefits. He’s built and led high-performing teams and developed trusting relationships with his clients and business partners.
In his current role, Paul is responsibility for the growth and profitability of our employee benefits practice, leading sales, retention and client satisfaction. Paul resides in Boston with his wife, Cindy, of 35 years; and has two grown children living in Northboro, MA and Hermosa Beach, CA respectively.
Meet Steven G. Boudreau
Steven Boudreau is Chief Administrative Officer for the Rhode Island Department of Health (RIDOH). He is responsible for developing and branding the agency’s workforce, career, and leadership development programs for a staff of 500. He also facilitates the Department’s Executive Leadership, Health Policy and Leadership, RIDOH Program Manager and Supervisor, and Frontline Staff Meetings. He is the Department’s Diversity Liaison, a member of the WaterFire Salute to Veterans Organizing Committee and the One Mind Music and Brain Think Tank.